Frequently Asked Questions
Everything you need to know about your TO SUMMER beauty journey.
When will my order ship?
All orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
Are your products cruelty-free?
Yes, at TO SUMMER SHOP, we are committed to ethical beauty. All our products are 100% cruelty-free and never tested on animals.
What is your return policy?
We offer a 30-day return policy for unopened and unused items in their original packaging. Please contact our support team to initiate a return.
Do you ship internationally?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I check the ingredients of a product?
A full list of ingredients is available on each product page under the 'Ingredients' tab. We prioritize transparency and clean beauty standards.